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Automation & AI

Run History

Inspect automation execution history with status, timing, step detail, search, export, and retry controls for failed runs.

At a glance

The numbers on your screen, explained

What each Run History number means and where it comes from — so you know where to act.

Total runs20
recent history

All automation runs currently visible in the execution log list.

Successful18
completed

Runs that completed successfully without a failed terminal status.

Failed2
needs review

Runs with a failed status that may need investigation or retry.

Running1
in progress

Runs currently executing, waiting, or not yet finished.

Sample numbers from a demo workspace.

Review

Search runs by workflow, trigger, or run ID

Execution Logs show each run with status, workflow name, trigger, run identifier, duration, step count, and start time.

  • Filter all, success, failed, or running runs
  • Search by workflow, trigger, or run ID
  • Export the visible history for review

Diagnose

Open a run to see step-level results

Expanded runs show each step, duration, status, and any error details so the team can understand where the workflow stopped.

  • See completed, running, failed, skipped, pending, and approval-waiting steps
  • Review duration and started time
  • Identify the failed step before retrying

Recover

Retry failures after the cause is fixed

When retry is available, failed, cancelled, and timed-out runs can be requeued from the history after the underlying issue is addressed.

  • Retry Run action appears only when supported
  • Cancel and retry controls use server automation handlers
  • Recent history keeps support conversations grounded

Everything included

Everything in Run History

Use it for operational review, exception investigation, and workflow maintenance.

Run register

Track every visible automation execution with workflow, trigger, run ID, and status.

History search

Find a run by workflow name, trigger, or run identifier.

Duration tracking

See how long each run and step took to complete.

Status filters

Filter by all, success, failed, or running runs.

Retry action

Retry supported failed, cancelled, or timed-out runs after review.

Export

Use the export action to take run history into an outside review process.

Approval waiting

Identify runs paused while waiting for approval.

How it works

Run History, step by step

  1. 01

    Find the run

    Use filters or search to locate the workflow execution that needs review.

  2. 02

    Open the details

    Expand the run to inspect step status, timing, and any error text.

  3. 03

    Fix the cause

    Update the workflow, record, integration, or approval that caused the exception.

  4. 04

    Retry when available

    Use Retry Run for supported statuses and watch the new result in the log.

FAQ

Run History questions

Can’t find what you need? Our team is happy to help.

Yes. Expanded run details include the step list and status so the failed or skipped point is visible.

No. Retry appears only for supported failed, cancelled, or timed-out runs when the retry handler is available.

Yes. Run and step statuses include waiting approval states so paused work is distinguishable from failures.

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