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Automation & AI

Templates

Start from reusable automation patterns, preview their steps, and adapt them instead of rebuilding common reminders, handoffs, and approvals from scratch.

At a glance

The numbers on your screen, explained

What each Templates number means and where it comes from — so you know where to act.

Templates8
catalog patterns

Reusable workflow templates defined in the automation catalog.

Template uses12
this month

Times the team started a workflow from a template this month.

Drafts created6
from templates

Workflow drafts created from template patterns before review and publishing.

Avg steps4
per template

Typical number of configured steps in the reusable template patterns.

Sample numbers from a demo workspace.

Browse

Filter templates by category and search

The gallery includes common workflow patterns with category filters for onboarding, payments, invoicing, CRM, inventory, workforce, marketing, documents, and operations.

  • Search by name, description, or tags
  • Filter by available categories
  • Start blank if no template fits

Preview

Inspect the workflow pattern before using it

Template previews show the name, description, category, tags, and step list so the team understands the process before copying it.

  • See steps such as trigger, email, wait, assign, and escalate
  • Premium tags show plan requirements when present
  • Use Template hands the pattern to the builder

Adapt

Turn a pattern into your own workflow

Templates reduce setup work while keeping the rules visible. After selection, the team can edit triggers, steps, copy, delays, and approvals.

  • Invoice follow-up and feedback patterns are included
  • Lead scoring and renewal reminders show advanced patterns
  • Every template remains editable after selection

Everything included

Everything in Templates

Use it for common approvals, reminders, handoffs, and customer follow-up workflows.

Template gallery

Browse reusable patterns instead of starting every workflow from scratch.

Search

Find templates by name, description, or tag.

Categories

Filter templates by onboarding, payments, CRM, inventory, marketing, documents, and more.

Step preview

Review each template step before using it.

Ratings and usage

Template cards can show rating and usage metadata.

Plan tags

Premium indicators show when a template requires a higher plan.

Start blank

Create a new workflow without a template when the process is unique.

How it works

Templates, step by step

  1. 01

    Search or filter templates

    Use the gallery search and category filters to find a pattern close to the process you need.

  2. 02

    Preview the steps

    Open the template to review the purpose, tags, and workflow steps.

  3. 03

    Use the template

    Copy the pattern into a workflow draft and update the details for your business.

  4. 04

    Test and publish

    Run a sandbox test, adjust rules, then publish when the process is ready.

FAQ

Templates questions

Can’t find what you need? Our team is happy to help.

Yes. Templates are starting points; after selection, the workflow can be edited like any other draft.

The gallery includes patterns such as customer onboarding, invoice follow-up, lead scoring, feedback requests, and renewal reminders.

Yes. The gallery includes a Start Blank action when you want to build directly in Workflow Builder.

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