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Leads

Capture early interest, rank it by score, keep response times visible, and convert qualified leads into customers and deals.

At a glance

The numbers on your screen, explained

What each Leads number means and where it comes from — so you know where to act.

All open12

Leads in active statuses, excluding converted, unqualified, and archived records.

Hot (A/B)9

Open leads graded A or B from the lead scoring model.

Needs follow-up4

Open leads due for follow-up based on next follow-up time or recent activity age.

Ready to convert3

Qualified leads ready to become a customer and deal.

Sample numbers from a demo workspace.

Inbox

Rank new demand by score, owner, source, and follow-up need

The inbox sorts leads by score, newest date, value, or longest without contact. Side views show hot leads, reply overdue, follow-up due, new today, unassigned, duplicates, and qualified records.

  • Score grade and reason on each lead
  • Source, owner, last touch, and estimated value columns
  • Reply-overdue and follow-up filters
  • Bulk assign, status update, and sequence enrollment

Board

Qualify leads with a drag-and-drop stage board

Switch to board view when the team wants to work leads visually. Cards move between New, Attempted, Contacted, and Qualified, with conversion and unqualified drop zones available during drag.

  • Board view by lead status
  • Cards show score, age, and owner
  • Drag to update status
  • Drop qualified leads into conversion

Sequences

Keep follow-up consistent for selected leads

Selected leads can be enrolled into active CRM sequences from the leads workspace, helping owners keep outreach steps consistent after import, events, or referrals.

  • Sequences button in the leads header
  • Bulk enroll selected leads
  • Import leads from a CSV workflow
  • Convert qualified leads when ready

Everything included

Everything in Leads

Use it for inbound inquiries, referral follow-up, events, and outbound prospecting.

Lead inbox

Filter active leads by hot, reply overdue, follow-up, new today, unassigned, mine, qualified, or duplicate.

Lead scores

Score grades and reasons help owners understand which leads deserve attention first.

Lead board

Move leads across status columns with drag and drop.

Assignment

Assign selected leads to owners individually or in bulk.

Import

Bring in lists from events, referrals, or campaigns through the import flow.

Sequences

Enroll selected leads in active follow-up sequences from the workspace.

Duplicate review

Possible duplicate leads are flagged when contact details overlap.

Conversion

Qualified leads can move into customer and deal workflows.

How it works

Leads, step by step

  1. 01

    Capture or import leads

    Add new inquiries manually or import a list from a campaign, event, or referral source.

  2. 02

    Sort by score and urgency

    Use score, reply overdue, follow-up, owner, and source to choose the next outreach.

  3. 03

    Qualify the conversation

    Move leads through statuses as the team attempts contact, connects, and confirms fit.

  4. 04

    Convert qualified demand

    Turn the right leads into customer and deal records so pipeline work can begin.

FAQ

Leads questions

Can’t find what you need? Our team is happy to help.

Yes. The workspace has an inbox table for fast triage and a board view for drag-and-drop qualification.

Hot leads are open leads with A or B grades from the scoring logic.

Yes. Select rows in the inbox and use bulk actions to assign owners, change status, or enroll in a sequence.

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